{"id":1433,"date":"2017-08-15T08:44:35","date_gmt":"2017-08-15T08:44:35","guid":{"rendered":"https:\/\/www.broadbanddynamics.ca\/?page_id=1433"},"modified":"2020-01-03T20:08:58","modified_gmt":"2020-01-03T20:08:58","slug":"ivr","status":"publish","type":"page","link":"https:\/\/www.broadbanddynamics.ca\/?page_id=1433","title":{"rendered":"IVR"},"content":{"rendered":"\t<section class=\"section\" id=\"section_1869469411\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1202270427\">\n\n\t<div id=\"col-1643747018\" class=\"col medium-6 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >IVR<\/span><b><\/b><\/h3><\/div>\n<p>Interactive Voice Response (IVR) solutions at BBD range from simple auto attendants (press 1 to speak with sales etc.) to complex IVRs which can dip into databases to read back account information, provide speech recognition and text to speech.\u00a0 The following are a variety of benefits BBD Interactive Voice Response (IVR) solutions can offer your business:<\/p>\n<p>&#8211; Collect information about your callers<br \/>\n&#8211; Automate customer support<br \/>\n&#8211; Prioritize calls based on value<br \/>\n&#8211; Easy routing to the right agent or department<br \/>\n&#8211; Manage high call volumes<br \/>\n&#8211; Improve company image<br \/>\n&#8211; Reduce cost per call<br \/>\n&#8211; PCI Compliance for collecting credit card information<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2031427641\" class=\"col medium-6 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >CONTACT US<\/span><b><\/b><\/h3><\/div>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1582-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1582\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1433#wpcf7-f1582-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1582\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1582-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>Please fill out the below form to receive additional information about the IVR platform offered by Broadband Dynamics.\n<\/p>\n<p>&nbsp\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-754\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company Name\" value=\"\" type=\"text\" name=\"text-754\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-828\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full Name\" value=\"\" type=\"text\" name=\"text-828\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-759\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Title\" value=\"\" type=\"text\" name=\"text-759\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-722\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email Address\" value=\"\" type=\"email\" name=\"email-722\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-758\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone number\" value=\"\" type=\"text\" name=\"text-758\" \/><\/span>\n<\/p>\n<p><input type=\"hidden\" name=\"g-recaptcha-response\" class=\"agr-recaptcha-response\" value=\"\" \/><script>\r\n                function wpcaptcha_captcha(){\r\n                    grecaptcha.execute(\"6LdCd60sAAAAAJg55Km9VXia5lsoT-rRcE-asDf2\", {action: \"submit\"}).then(function(token) {\r\n                        var captchas = document.querySelectorAll(\".agr-recaptcha-response\");\r\n                        captchas.forEach(function(captcha) {\r\n                            captcha.value = token;\r\n                        });\r\n                    });\r\n                }\r\n\r\n                jQuery(document.body).on(\"checkout_error\", function(){\r\n                   setTimeout(wpcaptcha_captcha, 50);\r\n                });\r\n\r\n                jQuery(document.body).on(\"updated_checkout\", function(){\r\n                   setTimeout(wpcaptcha_captcha, 50);\r\n                });\r\n                <\/script><script src='https:\/\/www.google.com\/recaptcha\/api.js?onload=wpcaptcha_captcha&render=6LdCd60sAAAAAJg55Km9VXia5lsoT-rRcE-asDf2&ver=5.37' id='wpcaptcha-recaptcha-js'><\/script><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1869469411 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(245, 245, 245);\n}\n#section_1869469411 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1869469411 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":126,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-1433","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=\/wp\/v2\/pages\/1433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1433"}],"version-history":[{"count":20,"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=\/wp\/v2\/pages\/1433\/revisions"}],"predecessor-version":[{"id":2182,"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=\/wp\/v2\/pages\/1433\/revisions\/2182"}],"up":[{"embeddable":true,"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=\/wp\/v2\/pages\/126"}],"wp:attachment":[{"href":"https:\/\/www.broadbanddynamics.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}